Client/Project: City of Santa Barbara – Financial Management Decision Support System

Description: CRG developed a new Financial Management Decision Support System (FMDSS) for the City providing direct access to critical business information. The system will leverage the City’s current mainframe financial management application and deliver web based interactive reports via a datawarehouse.

Client/Project: City of Encinitas – Systems Integration and Web Application Development

Description: CRG developed a comprehensive E-Government plan for the City and has provided various technology management services including network security and management. CRG will be implementing various projects for the City including a redesign of the City’s website, development of a citywide intranet, and implementation of a web-based decision support system.

Client/Project: Orange County Transportation Authority - Web Based Electronic Forms Workflow Application (FormsNet)

Description: CRG developed a web based internal intranet application for OCTA business forms and processes. The application was developed using standard web based programming technologies and tools, and included workflow management, digital signatures and auto-routing capabilities.

Client/Project: Southern California Association of Governments—Internet Strategy and Website Redesign

The Southern California Association of Governments engaged Civic Resource Group to conduct a comprehensive strategic analysis of the SCAG Web strategy and website, and prepare a strategic plan for Internet use throughout the organization. As part of the project, CRG also prepared all final design documents for a new, dynamic organization website, including final graphic design, site information architecture, navigation templates, content management system requirements and implementation strategy, homepage and lower level wireframes, accessibility design guidelines, and page design templates to be used in coordination with the content management system.

Client/Project: County of Los Angeles - eNotify

CRG was selected to develop and implement the County E-Notification application for the Department of Public Works. The system integrates existing information while allowing front-end personalization for users to receive event notifications and alerts via email or cell phone at a schedule of their choice and only in requested geographic areas. Entirely developed and customized by CRG to the County's preferences, the application also synchronizes road closure data enabling automated alerts.

Client/Project: The United Nations – E-Government Research Portal

Description: CRG assisted the United Nations in its annual survey of 191 member states government websites including evaluation of online service delivery. CRG has been commissioned by the UN to develop a dedicated research portal for researchers and government officials featuring electronic government information, resources, trends, and statistics.

Client/Project: San Jose State University - Web Portal Strategy and Site Redesign Phase I

Description: CRG was chosen from among over 50 national and international competitors to lead Phase I of the University’s comprehensive Web Strategy and Redesign Project. The University Website has been chosen as a major initiative by the President of the University, and CRG conducted a comprehensive discovery phase, including stakeholder interviews, focus groups, and online surveys; additionally, CRG conducted an in-depth benchmarking and best practices review of what other major universities were doing with their websites. CRG prepared comprehensive design documents including site information architecture, navigation structure, homepage and lower section wireframes, and content management implementation.

Client/Project: US Department of Housing and Urban Development, Verizon Foundation, Office of Native American Programs (ONAP), Cerritos College – Tribe Tech Online Education Portal

Description: CRG is leading the strategy, design and development of this innovative online education portal for Tribal Governments. The program is a pilot project sponsored by HUD, the Office of Native American Programs, Cerritos College, and initially funded by the Verizon Foundation as part of their Digital Divide initiative.

Client/Project: City of West Covina—Financial Management System Replacement Technology Advisory Services

Description: CRG is assisting the City through the selection process for replacing the City’s financial Management System. CRG provided market and vendor background analysis, RFP writing assistance, and advised the City throughout the selection process.

Client/Project: Center for Nonprofit Management—Online Database, E-Commerce, Web Enablement

Description: CRG is working with the Center for Nonprofit Management to develop a comprehensive long-term web-based portal of nonprofit resources throughout Southern California. The first phase of this project encompassed creating an interactive online job search and submission application for online job seekers and potential employers in the nonprofit sector. A critical element was that the online system had to be compatible with the Center’s current system for publishing print classifieds. The system was designed using a unique database architecture that allows the Center to simultaneously create and publish both its print and online versions.

Client/Project: City of Lake Elsinore – Financial Management System Review and Technology Planning

Description: CRG is providing an analysis of the City’s Financial Management System and providing recommendations for improving the City’s business processes and technology solutions. The project includes a detailed business process analysis of the City’s customer services operations.

Client/Project: County of Los Angeles Arts Commission – Interactive Cultural Calendar and Content Management System.

Description: CRG is developing a real-time interactive arts calendar website for the County of Los Angeles Arts Commission. The calendar will include a system for allowing over 2500 cultural organizations to update their organization and event information in real time.

Client/Project: South Coast Air Quality Management District (AQMD) – Forms Automation and Redesign Project

Description: CRG provided technical advisory services to help streamline AQMD’s forms. The project included assistance in selection of technologies/platform and creation of “intelligent” forms for over 60 AQMD forms. CRG redesigned the District’s forms and added intelligent programming features using standard web based technologies and customized off the shelf software.

Client/Project: City of Thousand Oaks-Information Technology Strategic Plan and Technology Management Consulting Services

Description: CRG developed a comprehensive 5 year information technology plan for the City of Thousand Oaks. In addition CRG is providing selected technology management services including assistance in the City’s website redesign.